FAQs - Order Related

How Do I place an order?

Please place your order using the Order page. If you have any issues please contact us for more details on how to place an order.


HOW DO I CHANGE AN ORDER

You can contact us with your order number and the details you'd like changed.


WHAT ARE YOUR DELIVERY TIMINGS

We typically aim to deliver our boxes by 12PM on delivery days, however if we have a change in our schedule we will do our best to inform you in advance. Please see our delivery days based on location here.


HOW DO I GET A REFUND?

For orders placed but not delivered, cancellations can be requested up to 48 hrs prior to delivery. For example, you must cancel your order by Friday end of day if the delivery is scheduled on Sunday.


CAN I BUY BULK QUANTITIES

Yes, you can place an order by reaching out to us here. If you have specific requirements, please contact us directly. We will provide you a code that you can use to order through the website for discounted pricing.


DO WE GROW OTHER VARIETIES THAN WHAT IS LISTED

Yes, we have 20+ varieties of leafy greens growing at any given time, as we are constantly experimenting to bring you the freshest, most delicious produce. Additionally we rotate 4 to 5 varieties of lettuce to ensure our salad boxes are filled with different varieties of exciting leafy greens.


Do WE GROW CUSTOM VARIETIES FOR YOUR RESTAURANT?

Depending on your requirements, and our capabilities, we may be able to grow specific varieties for your restaurant.


DO WE HAVE A SUBSCRIPTION SERVICE AVAILABLE?

Please contact us directly for more information on subscription options.


DO WE TAKE CATERING SERVICES

Yes we do, please contact us for more information on catering your event!